The Manufacturer of these products is so confident of their quality and suitability that they offer the following guarantees.

20 day money-back satisfaction guarantee

The manufactuers stand 100% behind their products. If you are unhappy with your purchase for any reason, simply return it in its original condition UNUSED AND UNDAMAGED with all parts and accessories forwarded to you and mentioned in the CONTENTS list on the web page. A refund will be arranged less the cost of shipping.

PLEASE NOTE

This is not a trial period or a try before you buy policy. A fee of 25% of the value will be charged to you if the product is found to have been used or accessories or parts are missing or if the packaging is damaged.

This guarantee is valid for 20 days after  payment has been made. If you notify us after the 20 day guarantee period there will be no issue of a refund.

20 day free replacement guarantee

The manufactuers stand 100% behind their products. If you are unhappy with your purchase for any reason, simply return it in its original condition UNUSED AND UNDAMAGED with all parts and accessories forwarded to you and mentioned in the CONTENTS list on the web page. A free replacement will be forwarded to you

PLEASE NOTE

This is not a trial period or a try before you buy policy. A fee of 25% of the value will be charged to you if the product is found to have been used or accessories or parts are missing or if the packaging is damaged.

This guarantee is valid for 20 days after  payment has been made. If you notify us after the 20 day guarantee period there will be no replacement.

24 MONTH MANUFACTURER WARRANTY

Under the 24 month manufacturers warranty if you find a fault in manufacture after the 20 day moneyback/replacement guarantee period has expired you can send the product back to us for free service or repair. All you need to do is send the product back to us along with a cheque for the cost of shipping the product back to you. The manufacturer's warranty covers you for unlikely faults of the manufacturer. Your warranty does not cover your purchase against wear and tear, general, accidental, cosmetic or malicious damage.

We highly recommend that you insure your instrument for accidental damage. fire and theft. Your home insurance company may include your purchase in your household contents insurance. There are also Insurance Companies who specialise in musical instrument insurance to cover use of your purchase for performances away from home.

 

 

 

 

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